Roll-Off Container Brokerage Services
ATAC Anagenesis Inc., operating as Haul Off Junk Removal and Bin Brokerage
Effective Date: October 15, 2026 (replaces version dated January 1, 2026)
These Terms and Conditions constitute a legally binding agreement between the Customer and ATAC Anagenesis Inc., operating as Haul Off Junk Removal and Bin Brokerage ("Haul Off," "Company," "we," or "us").
By submitting a booking request, accepting delivery, authorizing placement, or permitting a container to remain on site, the Customer confirms full acceptance of these Terms.
Haul Off acts solely as a broker and coordinator of roll-off container services.
Haul Off does not own containers, does not own trucks, does not transport waste, and does not operate disposal facilities. All operational services are performed by independent third-party service providers ("Service Providers").
Haul Off is not responsible for the acts, omissions, negligence, regulatory violations, delays, or misconduct of Service Providers. No agency, partnership, employment, or joint venture relationship is created.
A submitted booking form constitutes a service request only.
Service is not confirmed until waste type is reviewed, weight classification is assessed, container size is approved, pricing is confirmed, and availability is verified.
Haul Off reserves the right to adjust pricing, restrict container size, or refuse service based on inaccurate or incomplete disclosures.
Each container is priced as a flat package rate. The package includes delivery, pickup, disposal up to the included tonnes for the selected container, up to 14 days on site, and the $50 environmental & fuel recovery fee.
The package rate is fixed. No credit, refund, or reduced price is given for unused tonnage or unused days.
A $50 environmental & fuel recovery fee is included in every package price. It appears as a separate line on the invoice, and the bin line plus the fee line equal the quoted package price. The fee is never added on top of the quoted price.
A $250 + HST deposit ($282.50) is required to confirm your booking. Your date is reserved only once the deposit is received.
Payment is accepted via e-Transfer to [email protected]. Please include your name and service address in the memo. Credit and debit card payments are subject to a 3% processing fee applied at checkout.
Cancellations made less than 24 hours before scheduled delivery may forfeit the deposit.
The deposit is applied in full toward the final invoice total. The final invoice is issued after bin pickup and reflects actual weight as confirmed by the disposal partner's certified scale ticket. Estimated weight at booking is not guaranteed.
Customer directs placement at their sole risk.
Customer acknowledges roll-off containers are heavy industrial equipment capable of causing driveway cracking, asphalt rutting, concrete stress fractures, lawn and landscaping damage, curb damage, and underground utility damage.
Customer assumes full responsibility for all surface and subsurface damage arising from delivery, placement, presence, removal, and weight load.
Haul Off and Service Providers shall not be liable for property damage. Relocation after placement is subject to additional charges.
Customer must ensure clear vehicle access, adequate turning radius, legal parking or permits, no overhead obstructions, snow clearing and salting, and stable ground conditions.
Failure to provide safe access may result in Dry Run charges.
If delivery or pickup cannot be completed due to blocked access, customer refusal, unsafe site, overloaded container, or prohibited materials, a Dry Run charge of $200 applies.
Drivers are allowed 15 minutes of on-site time. Wait time beyond 15 minutes is billed at $2.50 per minute. These charges are agreed service fees and not penalties.
The package includes up to 14 days on site, counted from the day of delivery.
Extra days are billed at $30 per day for days 15 to 21, and $55 per day from day 22 onward. Extended rental days are charged to the card on file every 7 days.
Customer must provide 1 to 2 business days notice for exchange or removal. Residential deliveries cannot occur before 7:00 AM unless legally permitted. Failure to provide timely notice may result in extended rental charges.
Debris must not exceed the top rim of the container. Loads exceeding safe transport limits may be refused, left on site, or incur additional dispatch fees.
Heavy Dense Materials including concrete, brick, soil, or stone may be restricted to smaller bins and must be quoted separately. Final weight is determined by certified disposal scale readings. Weight over the included tonnes is billed at $165 per tonne plus applicable taxes, prorated to the scale ticket, and is binding and payable.
Strictly prohibited unless pre-approved in writing: hazardous or flammable materials, chemicals and solvents, paints, propane tanks, tires, batteries, asbestos, refrigerant appliances, and liquids.
Customer warrants compliance. If prohibited materials are discovered, Customer is liable for regulatory fines, disposal surcharges, environmental cleanup, investigation costs, legal costs, and third-party claims.
Customer assumes full environmental liability for all materials placed in the container.
Customer agrees to indemnify, defend, and hold harmless Haul Off from Ministry of Environment investigations, administrative penalties, municipal enforcement, cleanup orders, civil litigation, and regulatory compliance costs.
This obligation survives service completion.
A credit card on file is required at contract signing for every booking.
Customer authorizes Haul Off to charge this card for overweight charges, extended rental days, prohibited material costs, and Dry Run and wait time charges. Authorization survives completion until all amounts are paid.
If booking is made on behalf of a corporation or business entity, the individual submitting the order personally guarantees payment of all charges. Haul Off may pursue the individual signatory directly if corporate payment is not made.
Customer assumes full responsibility for fire, theft, vandalism, illegal dumping, and unauthorized third-party use while the container remains on site.
Haul Off's total liability shall not exceed the amount paid for the specific service. Haul Off is not liable for indirect damages, consequential damages, business interruption, lost profits, project delays, or special damages.
Customer agrees to maintain adequate property and liability insurance covering property damage, injury, environmental liability, and container-related loss. Haul Off makes no representation regarding its own insurance coverage and carries no obligation to provide insurance coverage for Customer property.
Customer waives all rights of subrogation against Haul Off and its Service Providers. Customer agrees that its insurers shall not pursue recovery against Haul Off for claims arising from container placement or service.
Any claim arising from services must be commenced within six (6) months from the date of service. This contractual limitation period replaces any longer statutory limitation period permitted under Ontario law.
Customer agrees to pay all reasonable legal fees, court costs, arbitration costs, and collection expenses incurred by Haul Off in enforcing these Terms or recovering unpaid balances.
All disputes shall be resolved by binding arbitration in Ontario under the Arbitration Act, 1991. Customer waives trial by jury, class action participation, and consolidated proceedings.
This Agreement is governed by the laws of Ontario and applicable federal laws of Canada.
Haul Off is not liable for delays caused by weather, government orders, disposal facility closures, transportation disruptions, labour shortages, or acts beyond reasonable control.
Customer must preserve evidence and allow inspection before repairing alleged damage. Failure to preserve evidence voids claims.
The following provisions survive termination: environmental liability, indemnification, payment obligations, limitation of liability, arbitration, personal guarantee, customer insurance responsibility, and waiver of subrogation.
Submission of the booking form constitutes legally binding electronic acceptance under Ontario law.
These Terms constitute the entire agreement between the parties.